Refund & Cancellation Policy
Effective Date: July 28, 2025
Thank you for using RoxoStore. We strive to ensure your satisfaction with our platform. Please read our refund and cancellation policy carefully.
1. Subscription Refunds
- All subscription payments made to RoxoStore are non-refundable.
- We do not offer partial or full refunds for unused time or features within any billing period.
2. Free Trial
- If a free trial is offered, you may cancel at any time before the trial ends to avoid charges.
- Once the trial ends and payment is processed, it is considered final and non-refundable.
3. Cancellations
- You may cancel your subscription at any time from your dashboard.
- Cancellation will stop future billing, but your current plan will remain active until the end of the billing cycle.
4. Involuntary Cancellations
- RoxoStore reserves the right to suspend or terminate accounts for violation of our Terms of Service.
- Suspended or terminated accounts are not eligible for refunds.
5. Technical Issues
- If you face a technical issue with our platform, please contact support at support@roxohost.com.
- Our team will attempt to resolve the issue. Refunds will be considered only if the issue is caused by our system and cannot be resolved within a reasonable timeframe.
6. Chargebacks
- Initiating a chargeback without contacting our support team is a violation of our policies.
- Any account involved in a chargeback may be suspended or permanently banned.
7. Contact Us
If you have any questions regarding this policy, please contact:
Email: support@roxohost.com
Website: https://roxostore.xyz